If your order hasn't been shipped yet, shoot us a quick email, and we'll try to make the magic happen. Swapping items is usually a breeze.
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If you have already been charged and want to add something:
- We'll handle it with a separate internal transaction. You'll notice a new charge, but it'll only reflect the incremental increases – both for the item and its shipping. No surprises, just small adjustments.
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If you have already been charged and want to remove or downsize:
- We'll still send what you want and initiate a partial refund. So, if you're making changes, we'll keep it fair and square on your end.
If the order hasn't hit your wallet yet, we'll cancel it and start fresh with your new picks. But if it's already on its way to you, our hands are tied – the shipping fairies are too quick for us to catch! 🚚🎉
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